Consult the URC privacy and cookies policy, including information on collected data, purposes, conservation, data subject rights, and cookie usage.
URC, Lda. respects the privacy of its users and is committed to protecting the confidentiality and security of personal data collected through this website. The processing of personal data is carried out in strict compliance with the General Data Protection Regulation (GDPR) - Regulation (EU) 2016/679 - and applicable national legislation, including Law no. 58/2019, of August 8.
The entity responsible for processing the personal data collected through this website is:
URC, Lda.This website was designed to be used with minimal collection of personal data. The site may collect data voluntarily provided by users through contact and partnership application forms, including:
The "Company" field is optional as the site also allows contacts from end customers who want support for their equipment. In these cases, contacts may be forwarded to a specialized partner company in the customer's region.
The collected data is processed and used for the following purposes:
It is expressly guaranteed that the personal data collected is not sold, rented, assigned, or shared with third parties for commercial purposes.
The processing of your personal data is based, as applicable, on the following legal conditions:
Personal data will be kept only for the period necessary to respond to the request and follow up on the established commercial or partnership relationship. Additionally, data may be kept for the legally required period whenever there is a accounting, tax, or other applicable legal obligation.
To ensure the correct technical operation and security of the website, data provided in the forms may be processed by technical service providers necessary for the site's operation, including:
These providers process data strictly to the extent necessary for the provision of the technical service, being bound by compliance with applicable privacy rules.
Under data protection legislation, the user can request, at any time:
These rights can be exercised directly via email: geral@urc.pt.
The user has the right to file a complaint directly with the competent supervisory authority, which in Portugal is the Comissão Nacional de Proteção de Dados (CNPD), if they consider that the processing of their personal data violates applicable legislation.
URC adopts appropriate technical and organizational measures to protect personal data against unauthorized access, loss, alteration, destruction, or improper disclosure, in compliance with legal and technological requirements.
At this stage, the URC website uses exclusively technical and strictly necessary cookies for its operation, security, and navigation. These cookies are intended to guarantee the correct delivery of pages, protection against malicious traffic (such as Cloudflare cookies), and browsing security, not requiring the user's prior consent as they do not collect information for marketing or commercial targeting purposes.
No marketing, remarketing, third-party analytics, or tracking cookies are used. If in the future analysis tools (such as Google Analytics), tracking pixels (such as Meta Pixel), or other advertising and marketing solutions are implemented, this policy will be updated accordingly and a prior and explicit consent mechanism will be implemented before their activation.
The user can, at any time, configure their web browser to manage, block, or delete cookies. By disabling essential technical cookies, some website features may be compromised or unavailable.
You can access privacy settings and cookie management in the configurations of your modern browser (such as Google Chrome, Mozilla Firefox, Apple Safari, or Microsoft Edge).
The URC website may contain links to external sites operated by third parties. URC is not responsible for the respective privacy policies, contents, or practices adopted by these external platforms.
All contents present on this website (texts, images, logos, and design elements) are protected by copyright and intellectual property rights. Their copying, reproduction, modification, or use is not permitted without the prior written authorization of URC, Lda., except for exceptions permitted by law.
The contents and information provided on this website are for informational purposes only and are of general guidance, and may be changed or corrected without prior notice. The information presented does not constitute a binding commercial proposal without explicit and direct confirmation from URC, Lda.
In case of consumer dispute, under Law no. 144/2015, the consumer may resort to the competent alternative dispute resolution entity, namely:
Centro de Arbitragem de Conflitos de Consumo de Lisboa (CACCL)